Wednesday, July 6, 2022

Fonterra crisis: Leyland to lead recovery management team

Fonterra strategy director Maury Leyland will lead the dairy co-operative’s recovery management team responsible for the ongoing operations of the precautionary recall of contaminated whey concentrate.

Her appointment was announced today by chief executive Theo Spierings.

“Maury will manage all aspects of the recent recall and will oversee the operational review I announced last week.

“She will report directly to me on progress and findings.

“This will be an in-depth review covering our business processes, information and traceability systems and current ways of working, including decision-making processes,” Spierings said.

“We are conducting the review to find out why this happened, prevent it from happening again and ensure we take all steps necessary to maintain our global leadership position within the dairy industry.”

Maury Leyland

Fonterra

Leyland said the operational review is separate to the one being conducted by Fonterra’s board but the findings will be shared directly with it.

“Our initial investigations have given us a clear idea of the events that led to our precautionary recall but we now need to establish a detailed understanding of the processes, systems and decisions involved,” she said.

“We are conducting the review to find out why this happened, prevent it from happening again and ensure we take all steps necessary to maintain our global leadership position within the dairy industry.”

The operational review team will include global framework manager Hardeep Kang, NZ Milk Products global account director Joanne Fair, chief technology officer Dr Jeremy Hill, strategy general manager Ben Mayson, commercial functions general manager Liz O’Neil and senior internal audit manager and Andries Du Preez.

“This group represents the key areas of our business and together the six members possess the range of skills and expertise we need for the review,” Leyland said.

The operational review, which began today, is expected to be completed by the end of August.

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